Details are slim at the moment, but one thing's for sure: Dell customers affected (or not affected... yet) by those wonky NVIDIA GPUs will have their warranties extended by 12-months to compensate. The 1-year "limited warranty enhancement" will add coverage for this issue to everyone who recently purchased one of the 15 NVIDIA-equipped machines listed in the read link, and we're told to expect further details about the whole ordeal in short order. Breathe easy, folks -- you'll be taken care of somehow or another.

Maybe it's the ambiguity and possible masking of truth that just adds to the allure here, but whether it really lived or not, you now know what an Optimus Maximus looks like after an impromptu greeting with lukewarm java. Sir tema clearly states that the keyboard "survived" its first recorded coffee spill "thanks to the construction of the upper tray," but judging by the looks of this thing... um, we're not so sure. Oh, and he also mentions that spilling liquids on the 'board is not only "stupid," but it obviously voids any applicable warranties. Thanks for the memo.

It's no secret that gadget aficionados like ourselves have mounds of kit that was hot stuff in its heyday, but figuring out what to do with it once its prime has passed is still a mystery to some. 'Course, the entrepreneurs in the crowd simply offer their previously loved wares up to the world via eBay (or similar), but for those lacking the time / motivation to do so, rest assured, companies are on the prowl to totally take advantage of you. TechForward and NEW are two firms that are looking to make a mint from entering the gadget buyback realm, and as you'd probably expect, the cash doled out to suckers individuals who bite on this is woefully less than market value -- but then again, it's ultra-convenient, shipping is free and it's guaranteed, hassle-free money. Sounds like the pawn shop just got with the times, eh?

[Image courtesy of PlanoPawnShop]

Ever noticed that "Warranty Void If Removed" label over the access door to the single SODIMM slot in your Eee PC? Apparently, Asus wants you to just ignore those four little words. In a warranty update posted to the firm's website, it plainly states that "merely breaking or removing this kind of seal will not void the Asus Limited Warranty," and while it recommends that customers use company-approved service facilities, it wants to ensure that buyers "are free to make appropriate hardware and software modifications and upgrades, regardless of whether the service is performed by an approved facility, a non-approved service provider, or by the customers themselves." Going forward, it seems that Asus will be using a label that simply informs users that it won't be held responsible for any damages that may occur as a result of any tinkering, but yes, you can indeed feel free to piddle around till your heart's content knowing Asus still has your back.

[Thanks to everyone who sent this in]

As former tech retail geeks in another life, we know better than anyone the kind of pressure salespeople at the big box retailers put on adding extended (often 3rd party) warranties on gadget purchases. Oh sure, it preys on uninformed customers' fears that their expensive new toys will break down a exactly 91 days after purchase and they'll be left in the lurch -- but sometimes those warranties can actually come in handy. That is, if you can convince the warranty people to pony up, which is just a step below the frustration of dealing with most HMOs. So, what's your take on extended warranties?

Apple has obviously made some enemies over this whole iPhone firmware situation, and clearly not everyone wants to follow the straight-and-narrow when it comes to the company's factory-limited and locked device. Now, at least one California resident named Timothy Smith has decided to bring the fight to the Cupertino monolith's doorstep -- and he showed up with lawyers. According to papers filed last week, the angry iPhone owner is suing Apple in hopes of barring the company from selling locked phones, and forcing the Mac-maker to provide warranty service for customers even if they've bricked their phones via third-party software -- though there seems to be no definitive evidence that Apple's update is the source of the brickings. The suit claims that, "Apple forced plaintiff and the class members to pay substantially more for the iPhone and cell phone service than they would have paid in a competitive marketplace either for the iPhone or for AT&T's cell phone service," and that the company, "Acted in defiance and without sufficient consideration of consumers' rights to unlock their iPhones because it knew that the probable result of its update would be to render unlocked iPhones inoperable." The lawyers in the case have set up a website where owners can join in on the suit -- so if you're feeling slighted, maybe they can help.

Shortly after Apple released a brief statement yesterday regarding iPhone modifications and their impacts on warranties, the firm's senior vice president of worldwide product marketing has stepped up to clarify a few issues. In a recent interview, Phil Schiller was quoted as saying that the upcoming software update "has nothing to do with proactively disabling a phone that is unlocked or hacked." Furthermore, he added that it was "unfortunate that some programs have caused damage to the iPhone software," but he noted that "Apple could not be responsible for... those consequences." All in all, it doesn't sound like Apple is changing its stance, but it seems safe to say that Cupertino won't be listening to any crying should subsequent updates render your hacked iPhone useless.

[Via AppleInsider]

Merely three days after hearing of one user's run-in with Apple over his unlocked iPhone, the company has released an official statement warning users that "unauthorized iPhone unlocking programs" could cause "irreparable damage to the iPhone's software." Furthermore, the firm stated that these apps could result in the handset becoming "permanently inoperable when a future Apple-supplied iPhone software update is installed" -- you know, like the one coming "later this week" that includes the iTunes WiFi Music Store. As if that wasn't bad enough, the release also notes that "unauthorized modifications to the iPhone's software" violates the iPhone software license agreement and "voids the warranty." Ouch.

[Via MacNN]

We don't foresee Apple chasing folks down that have modified their iPhone or anything, but at least one case has proven that you may want to return your handset to stock before attempting to have it serviced. According to a recent report, a handset running "some third-party apps" and operating on T-Mobile was flat out rejected when it entered an Apple store for service. More specifically, the employee reportedly said that "the warranty was voided," and added that the mobile was "blacklisted" against future service or return. 'Course, the owner did manage to coerce the Apple store manager to allow a return (albeit with a 10-percent restocking fee added on), but we'd highly recommend reverting your iPhone to AT&T mode before begging for service just in case.

[Via Digg, image courtesy of HamptonRoads]

Amidst all of this not-exactly-forthright price cutting going on with the Xbox 360, it looks like Microsoft has finally launched a more organized method of detailing and tracking the process of sending your faulty US-based Xbox 360 back in for repair. Reportedly, the new web portal allows American console owners to register their machine, attach a Windows Live ID, schedule a repair, and track the status of said mending. Additionally, users who register will supposedly receive a five dollar credit towards out-of-warranty repair service should they need it, but considering that the warranty was just extended to three full years, you should be covered for a good while yet.

[Via Xbox 360 Fanboy]

Call us crazy, but it certainly appears that Apple's unofficially official iPhone tool has ripped off MacGyver's lifeline. According to an iPhone user that sent his handset in for warranty service, it arrived back with this here piece of equipment, complete with Apple's famed display label and plastic bag. Heck, if having a malfunctioning iPhone is the only way to snag one of these bad boys, we're definitely crossing our fingers for an excuse to send ours in.

[Thanks, Matthew V.]

Reports of Xbox 360 consoles scratching discs have have been widespread for several months now, leading the EU to launch an official investigation into the matter -- and Americans to deal with it Uncle Sam style: by filing lawsuits. Mirroring the Florida suit filed earlier this month, two California plaintiffs have filed a class-action suit against Microsoft, alleging the negligent design of the 360 causes damage to game discs and asking for damages in the neighborhood of $5M. Based on how widespread this issue seems to be and the legs it's had, expect to see some speedy settlements involving a lot of tedious paperwork for affected consumers and a lot of green for the plaintiff's lawyers.

Disclaimer: Although the author of this post is an attorney, it is not meant to be legal advice or analysis and should not be construed as such.

[Via Joystiq]

Like carrion to a corpse, so begins the influx of litigious Xbox owners wielding class-action lawsuits against the Redmond giant. Recently a case has been filed in Fort Lauderdale, Florida, alleging that the Xbox 360 caused scratching damage to discs during "reasonable, foreseeable, normal and intended use", and while this is the first case we've seen since the company addressed the Xbox 360's other problems, it's certainly not the first of its kind. So how much is all this disc damage worth? About $5 million, according to the claim, which makes explicit reference to the warranty extension as well as the infamous Dutch TV report on the scratching problem, and offers damning testimony from users who were unable to play their lacerated copies of Madden NFL '07. It seems unlikely that Microsoft can hold its ground on this, judging by the recent events concerning the system's build quality -- but only the country's richest lawyers know for sure.

In a monumental move for Xbox 360 owners everywhere, Microsoft has expanded its warranty coverage to three years, and will take a $1.05 billion to $1.15 billion charge to earnings for anticipated repair costs on the malfunctioning consoles. The company had previously extended the 90 day warranty to one year, but this move comes with a clear acknowledgment of the persistent problems with many of its systems (specifically the red ring of death), and an offer to reimburse users who have already paid for repairs to their consoles. It would appear that this development signals Remond's concession that these problems are not "routine" (a stance it has been lacking as of late), and happily demonstrates that they will do more than just add a few heatsinks to the troubled console. With the recent news that the Xbox 360 has a reported 33 percent failure rate, this should be welcome relief for literally scores of gamers.

Update - read the official statement from Microsoft here, and listen to this interview with Peter Moore on the decision.

[Thanks to everyone who sent this in]

It seems that Microsoft has found yet more room for improvement with its Xbox 360 warranty, following up last December's extension with a new round of changes today The big news this time 'round is that the company's now offering free shipping on all consoles sent in for repair, with Microsoft also sending a pre-paid shipping container to you after you put in your request for service. For consoles repaired within the original warranty period, Microsoft will now either kick back the balance of your warranty onto the repaired console, or give you an extra 90 days, whichever is longer. Those sending their console in for repair outside of the warranty will still have to pay for the repairs, of course, although Microsoft will give you a full one year warranty on the repaired console. While we're all for better service, we just hope they aren't doing this in anticipation of a rash of Elite returns.

[Via Daily Tech]